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Edmarlo Abad is a highly experienced professional with a robust background in insurance processing and customer service, currently serving as an Insurance Processing Analyst at Accenture since August 2015. With a focus on New Business in Life & Retirement, Edmarlo excels in reviewing and processing complex financial documents while ensuring compliance with industry regulations. Prior roles include Insurance Processing Associate, where responsibilities spanned data verification, policy modifications, and direct communication with agents and policyholders. Edmarlo has a history of delivering effective technical support, having worked as a Technical Support Staff at Alliance Software Inc. and gaining foundational IT skills during earlier internships. Edmarlo holds a Bachelor's Degree in Information Technology from the Asian College of Technology, Cebu, completed in 2014.