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Shannon Chi has worked in various roles in the accounting field. They began their career as an Accounting Clerk at Placement Pros from October 2004 to February 2006, where they processed payroll, billing, and accounts receivable.

In 2006, Shannon joined OpenText as a Revenue Accountant. In this role, they booked software and maintenance renewal orders, analyzed agreements to determine revenue treatment, and prepared account reconciliations, journal entries, and revenue memos. They specialized in OEM, Direct, Reseller, SAAS, Hosted, and Subscription customers and supervised a team of 2 Revenue Accountants from July 2009 to October 2015 as a Revenue Supervisor.

Currently, Shannon works at Accela as a Senior Revenue Accountant, starting in January 2016. Further information regarding their roles and responsibilities at Accela is not provided.

Shannon Chi received a Bachelor's Degree, majoring in Accounting and Computer Information Systems, with a minor in Finance, from San Francisco State University. However, no specific information regarding the start or end year of Shannon's education at the university is provided.