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Phoebe Fordham is a professional with comprehensive experience in customer success and account management. At Dext, Phoebe held multiple roles, including Senior Account Manager, Account Manager, and Customer Success Manager, contributing to client relations and support. Subsequently, Phoebe served as a Senior Customer Success Manager at Cape, further enhancing expertise in customer engagement. Currently, Phoebe works as a Business Analyst at ACCC, with a focus on analyzing business processes and improving operational efficiency.