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Eliza Hayrapetyan CMgr FCMI has a diverse work experience in the banking industry. Eliza started their career at ACBA-CREDIT AGRICOLE BANK in 2004 as an Accountant and later worked as a Card Specialist and Senior Card Specialist. In 2010, they transitioned into the Credit portfolio analysis and reports department, where they served as a Senior Specialist and Chief Specialist until 2013. In 2014, Eliza became responsible for SME product management at the bank. Eliza then held various management roles including Head of Product Management division, Head of Project Management and Non-financial Services, and finally Head of Retail Business Products Planning and Management Division, a position they have held since April 2018. Eliza's expertise and experience range from product management to project management, as well as retail business and non-financial services.

Eliza Hayrapetyan CMgr FCMI is currently a student at ACCA. Eliza has a Master's degree in Management Information Systems, General, from Yerevan State University, and a Bachelor's degree in Economics from the same university. Eliza also holds additional certifications, including being a Chartered Manager Fellow from the Chartered Management Institute, and obtaining a CMI Level 7 Diploma in Strategic Management and Leadership from the same institution, both in 2023.