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Raheel Khalid is a seasoned CRM Consultant currently working at ADIB - Abu Dhabi Islamic Bank since June 2018, focusing on the wholesale banking division. With prior experience as an Event Coordinator at Pico Group and a robust background in customer operations at du, Raheel has developed strong expertise in managing customer complaints, conducting in-depth investigations, and supervising teams. Raheel's career also includes roles in product testing at du and project management consultancy at First Gulf Bank. Beginning in customer service at Barclays and data entry at RTA, Raheel possesses a comprehensive skill set enhanced by multiple degrees in Human Resources Management from Middlesex University.