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Shane Koohi is a seasoned professional in quality assurance and engineering, currently serving as the Quality Assurance Manager at AbsenceSoft since August 2023. With a robust background in quality assurance management, Shane held previous positions at TaxAct as Manager of Quality Assurance, AT&T as Senior QA Architect Lead, and Rent-A-Center as Sr. Manager of Quality Assurance, where an Agile development environment with SAFe was utilized. Earlier experience includes roles as Sr. Network Integration Engineer at Prodea Systems and extensive work at Nortel Networks, encompassing QA management, field engineering, and software development over a 19-year tenure. Shane's academic credentials include a Master's degree in Industrial Engineering/Information Systems and a Bachelor's degree in Industrial Engineering, both from the University of Tennessee, Knoxville.