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Dale Underwood is an experienced Human Resources professional with a background in shared services management. Currently serving as the Human Resources Shared Services Manager at ABS Kids since January 2023, Dale previously held multiple roles at National Vision Inc. from December 2010 to January 2023, including Manager of Shared Services and Manager of Onboarding and Employment. Responsibilities included coordinating service awards, handling unemployment claims, and planning HR events. Dale also contributed as a Human Resources Employment Services Specialist, supporting America's Best Contacts & Eyeglasses and ensuring compliance with I-9 and license verification processes. Earlier experience includes serving as a Shift Supervisor at Starbucks Coffee Company, where leadership and team performance were key focuses. Dale earned a Bachelor of Arts in Communication from Anderson University, graduating in 2009.