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Tom Ramadan has extensive work experience in customer service and contact center management. In 2012, they started working at Rkdia as an Event Coordinator until 2012. Tom then joined Radian Group in 2012 and held various roles including Customer Service Advisor, Customer Service Team Leader, Contact Center Manager, and Market Rent Project Manager. In 2019, they became the Head of Customer Service at Radian Group. In 2020, they transitioned to Abri Group as the Head of Customer Contact.

Tom Ramadan attended HSDC Alton, Petersfield school, and South Downs college; however, no further information about their degree or field of study is available.