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Jonathan Hovorka is a skilled professional with extensive experience in technical consulting and customer support. Currently serving as a Professional Services Consultant and Technical Engineer at Abnormal Security since April 2022, Jonathan previously worked at Fishbowl as a Software Trainer and at SecurityMetrics in various roles, including Scan Technician and Quality Assurance Specialist/Trainer. At SecurityMetrics, Jonathan specialized in helping business merchants achieve PCI DSS compliance and training staff to enhance customer service and cybersecurity knowledge. Additionally, Jonathan has experience as a Commercially Licensed Drone Pilot and Photographer for DroneBase, providing aerial photography services, and as a Customer Support Agent at Renevati. Jonathan holds a Bachelor's degree in Criminal Justice from Utah Valley University.