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Dimitri van der Pouw has extensive experience in the banking and insurance sectors. Currently serving as Shared Services Manager at ABN AMRO Bank N.V. since August 2010, Dimitri oversees a pool of IT Integrators, Support teams, and Solution Engineers within the Retail Banking Products domain. Previous roles at ABN AMRO include Team Lead Manager IT and Kantoordirecteur, where responsibilities encompassed operational management and customer satisfaction. Prior to joining ABN AMRO, Dimitri was the Director at KV&P toekomstvoorzieningen, focusing on insurance, pensions, and mortgages, and worked as a financial advisor at fianed nederland bv. Educational qualifications include a HBO Bachelor in Management with a specialization in change management and ongoing leadership development training.