Nadir Ahmed is a skilled IT professional with extensive experience in technical support and customer service. Currently serving as a Deskside Support Technician at ABM UK since March 2020, Nadir specializes in software and hardware support, asset management, and training for end-users. Previous roles include Desktop Support Engineer at British Transport Police, where responsibilities involved deploying Windows 10 and Office 365 systems, and IT Analyst at Ted Baker, focusing on global support and project management. Nadir also has hospitality experience as a Hospitality Host at Aesthetics Event Staff Ltd, exemplifying strong customer service skills. Throughout the career, Nadir has demonstrated proficiency in ITIL practices and active directory management across various organizations.