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Bernd Göttlich is an experienced professional in the field of CRM and Salesforce systems, currently serving as Head of Salesforce Center of Competence at ABLE Management Services GmbH since January 2020. Prior to this role, Bernd worked at WILO SE from 2012 to 2019 as Group Senior Director, overseeing sales, marketing, and service applications globally, including management of major CRM and ERP systems. Bernd's extensive background at QIAGEN from 1997 to 2012 includes positions such as Group Director for the global CRM system and Program Manager for CRM implementation across multiple regions. Bernd holds a Dr. rer. nat. in Molecular Biology and a Diplom-Biologe from the University of Cologne.