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Angelena Urban has extensive experience in customer service and administrative roles, with a career spanning several decades. Currently employed as a Customer Service/Receptionist at Able Electropolishing Co. since February 2016, Angelena engages with customers regarding metal improvement services across various industries. Previous positions include Customer Service Specialist at Essentra Components, where responsibilities included handling customer inquiries related to product specifications, and Customer Service Representative at United Gasket Corp, focusing on customized manufacturing requests. Additionally, Angelena served as Administrative Assistant at MCL Inc., supporting operations in the satellite communications sector. Involvement with Sawyer Brown since 1984 as a fan/friend and contributions as a writer/photographer for Be in the Loop Chicago since 2017 illustrate a passion for engagement and creativity. Educated at Morton College, Angelena has built a diverse skill set enhancing both customer relations and administrative functions.