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Ermal Xhepa has extensive experience in network technical support and testing, currently employed at Abissnet as a NOC since May 2019. Prior to this role, Ermal Xhepa worked as a Tester at Eugen Forschner GmbH from July 2017 to May 2019 and served as a Call Center Operator at IDS - Intercom Data Service Group for a brief period in early 2016. Educational background includes studies at Connect Academy and Instituti Harry Fultz.