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Katie Maxa is an accomplished IT Support Specialist with experience in troubleshooting and providing support for a diverse range of hardware and software systems. Currently employed at Abdo since June 2021, Katie previously contributed to Life Time Inc. and ICS, where responsibilities included remote support for approximately 36,000 employees and management of printer servers. Earlier roles at St. Olaf College involved end-user support and customer service, alongside various positions in educational and retail settings. Katie holds a Bachelor of Arts degree in French with concentrations in Educational Studies and Linguistics from St. Olaf College, complemented by international study experience at Université Rennes 2.