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Hani Ghaith has a diverse and extensive work experience spanning over several years. Hani is currently a Senior Director of Customer Success at ABBYY, where they lead a global team in ensuring customers achieve their desired outcomes using the company's intelligent automation platform. Prior to this role, they served as the Director of Customer Success for the APAC region at ABBYY, where they built and scaled the customer success team. Hani has also held positions such as Partner Success Manager at Sorted Services, Customer Success Consultant at Vericus (Cadmus), and Partner Success Manager - APAC at Unlockd. Hani has previously worked at ItsOn, Inc. as the Marketing Business Operations/Digital Client Success Director for the MEA region. Hani's early career includes roles at Qtelmedia, du, Vodafone, and NileTel, where they gained experience in areas such as commercial growth, product marketing, data services, and engineering. Overall, Hani Ghaith has a strong background in customer success and has demonstrated their ability to lead and manage teams effectively in various organizations.

Hani Ghaith holds a Bachelor of Science degree in Telecommunications Engineering from the Arab Academy for Science, Technology and Maritime Transport, which they obtained from 1995 to 1999. Hani also pursued a Master of Business Administration (MBA) with a specialization in Marketing from the Arab Academy Graduate School of Business from 2004 to 2006. Additionally, Hani has obtained several certifications, including Process Mining for Robotic Process Automation from LinkedIn in 2022, ABBYY Timeline Certified Analyst from ABBYY Prod in August 2021, and Professional Scrum Master I from Scrum.org in 2015. Hani has also completed ABBYY Vantage Fundamentals and ABBYY Vantage Intermediate certifications, although the specific years are not provided. Hani Ghaith attended the International School Choueifat, but no further details about their degree or field of study are available.