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Magdalena Serwan is an experienced HR professional with a robust background in human resources management, currently serving as the HRConnect Customer Experience Team Lead and AbbVie Culture Ambassador at AbbVie since July 2021. Prior to this role, Magdalena worked as a Human Resources Generalist at OANDA, focusing on employee support, onboarding processes, and training related to Polish Labour Law. Magdalena's earlier experience at UPM spans nearly a decade in various HR roles, including HR Senior Specialist, where tasks included managing recruitment, implementing employer branding, and conducting onboarding and training. Additionally, Magdalena has a solid foundation in HR systems management and personal development tools. Academic credentials include a Master's degree in Sociology from AGH University of Krakow and a Bachelor's degree in Spanish and Iberian Studies from the University of the National Education Commission.