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Pasquale Ceravolo is an experienced professional specializing in technical support and customer service within the healthcare and biotechnology sectors. Currently serving as an EMEA Technical Support Associate at Abbott since January 2020, Pasquale provides scientific and technical support to customers. Previous roles include a Community Educator at Voxpro and Healthcare Software Support at Teleperformance, focusing on troubleshooting and medical device management. Pasquale holds a PhD in Experimental Physiopathology from the University of Rome Tor Vergata, alongside degrees in Medical Biotechnologies, Biomedical Laboratory Techniques, and a biologist license. Throughout the career, Pasquale has demonstrated expertise in research, database management, and support processes, contributing to various projects in biotechnology and healthcare.