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Nicole Sieron is a seasoned professional in customer service and tourism management with extensive experience spanning over 15 years. Currently serving as a Senior Customer Care Executive at Abbey Ireland & UK since April 2022, Nicole previously held roles as a Customer Service Advisor at Concentrix and Head of Reception at Hotel Nautic. Nicole's background includes significant positions as a Tour Manager and Receptionist at Polster & Pohl Reisen and Alpensporthotel Mutterberg, along with experience as a Tourist Guide and Special Group Coordinator. Nicole's career began as a Travel Agent at Polster & Pohl Reisen GmbH & Co. KG, following education at the Berufsschulzentrum fuer Wirtschaft Rodewisch from 2000 to 2003.