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Claudia Scheuner is a seasoned customer care professional with extensive experience in managing client relationships across various sectors, particularly in the travel and hospitality industry. Currently serving as a Senior Customer Care Executive for Northern Europe at Abbey Ireland & UK since March 2022, Claudia has previously held significant roles, including as a Personal Assistant at Enable Scotland and various customer service positions at Abbey Ireland & UK and JacTravel. Claudia's expertise encompasses overseeing group operations, enhancing customer satisfaction, and executing detailed itineraries, supported by a strong educational background in Heritage and Cultural Tourism Management and Languages and Business Administration.