ÂÜÀòÂÒÂ×

Begoña Condado is an experienced professional in customer relationship management and revenue optimization, currently serving as the Head of CRM & Revenue at ABA English since October 2019. Begoña has a strong background in customer success, having previously worked as a Customer Success Analyst at Aktana, and has extensive experience in CRM strategy and relationship management from roles at Selligent. Begoña's expertise includes improving consumer lifecycles, analyzing performance data, executing omnichannel campaigns, and maximizing customer lifetime value. Educational qualifications include a degree in Market Research and Market Techniques and a Technical Engineer in Computer Software from Universidad del País Vasco, along with various certifications in web design, online marketing, and business intelligence.