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Carlos L. has extensive experience in customer service and account management across various industries. Notable roles include Account Manager for Renovations Experts at Web.com, where Carlos contributed to revenue growth through sales calls, and HRM Customer Service & Problem Resolution Representative for Abbvie at Northgate Arinso, focusing on HR client support and administration within workforce management systems. Additional experience includes customer service positions for insurance and retail clients at Ordertaking.com, as well as financial institutions at Convergys. Carlos also served as a Language Interpreter/Translator for state agencies and medical clients, specializing in Spanish and Portuguese. Educationally, Carlos holds a diploma in Mainframe Computer Operations from the Computer Learning Center in Springfield, VA.