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Augusto Maranan is a System Engineer at AB Equipment Ltd since November 2021, with prior experience as an IT Support Analyst at Tourism Holdings Limited from September 2016 to November 2021, where responsibilities included managing users and computers on Windows Active Directory and Office365, diagnosing hardware faults, and documenting helpdesk calls. Earlier professional experience includes serving as Managed Services Unit Head at Kaizen Internetworking IT Services from February 2011 to September 2015, providing client support for IT-related issues. Augusto holds a Diploma in Information Technology with a focus on Networking Technology Management from the Cornell Institute of Business and Technology and a degree in Information Technology from Informatics International College.