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Audrey May is a skilled System Engineer currently employed at AAA Life Insurance Company since December 2023. Prior experience includes roles as IT Service Tech III at Enertron LLC and Azure Engineer at Coretek. Audrey's extensive tenure at Secure-24 spanned over a decade, where positions included Microsoft Engineer, IOC Supervisor, Enterprise IOC Team Lead, and Enterprise Integrated Operations Center Analyst, focusing on high-priority client support and technical troubleshooting. Early career experience includes Help Desk roles at Bind Technologies and IT Manager at Magna Chek. Audrey holds Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified Professional (MCP) certifications in operating systems and network infrastructure from Computertraining.edu.