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Robbie Schijffelen is a seasoned professional in customer relations and operations management, currently serving as Manager Customer Relations at a.s.r. verzekeringen since April 2021. Prior to this role, Robbie held various positions at Brand New Day from October 2015 to March 2021, progressing from Customer Service Representative to Team Manager Operations and Customer Journey Manager. Educational qualifications include a Master of Science in Management from Nyenrode Business University and a Bachelor of Commerce in Finance from Amsterdam University of Applied Sciences, complemented by foundational education at HU University of Applied Sciences Utrecht and Amadeus Lyceum.