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Wisam Siddiquie is an experienced professional with a diverse background in alarm monitoring, customer service, and IT support. Currently serving as a Central Station Agent at a.p.i. Alarm Inc. since June 2020, Wisam monitors alarm systems, manages inbound and outbound calls, and ensures compliance with station procedures. Previous roles include Station Attendant at Air Canada, where duties involved aircraft marshalling and operating ramp-servicing vehicles, and Jr. IT Specialist for the City of Toronto, focusing on network support and device configuration. With additional experience in sales and customer service, Wisam has developed strong communication and conflict resolution skills. Academically, Wisam holds an Advanced Diploma in Computer System Technology - Networking from Centennial College.