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Francesco Andreoni is a skilled Customer Experience Analyst at Omega3C, where responsibilities include understanding customer needs across various channels, developing improvement initiatives, and implementing Customer Experience programs on the Medallia System. With extensive experience in human resources, Francesco has held multiple roles at Xnext S.p.A., focusing on recruitment, talent selection, and managing HR databases. Additional experience includes serving as a referee for Associazione Italiana Arbitri, fitness instruction, and customer service. Francesco holds a Doctorate in Communication Theory and Technology from Università degli Studi di Milano-Bicocca and a Doctorate in Psychology from Libera Università Vita-Salute San Raffaele.