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John Van Exel, M.S. is currently employed as a Quality Assurance Analyst at A Closer Look, Inc. Their previous roles include Technical Support Agent at Harte Hanks and Manager at IBM/Tivoli. With a background in Information Services and Automation Management, John has effectively managed LANs, hardware, and software support in various environments. John holds a Master of Science in Management of Information Systems from the University of Central Texas.