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Janae Phillips is an experienced operations and customer service professional with a diverse background across multiple industries. Currently employed as an Operations Clerk at Saia Inc. since September 2024, Janae previously served as a Claims Specialist at A & A Express, Inc., where responsibilities included processing physical damage insurance claims. Earlier roles include Inside Sales Representative at Duke Rentals, where Janae managed customer orders and communications, and Safety Coordinator at A & A Express, focusing on safety programs and driver education. Additionally, Janae worked as a Unit Secretary at Sanford Health, Front Desk Agent at Holiday Inn Express, Customer Service representative at Sioux Valley Energy, and a Retail Associate at Menards. Janae holds an Associate's degree in Business/Management from Mitchell Technical College, earned between 1995 and 1997.