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Brendan Ledger has experience in leading teams to deliver exceptional customer experiences in the SaaS industry. Brendan's background includes roles such as Director of Service Experience Delivery and Director of Support at 7shifts. With a strong track record of building and improving support operations, Brendan has also held positions at Vend and Paddy Power Betfair, where Brendan successfully managed teams and projects to enhance customer service. Additionally, Brendan has a background in training, development, and customer support in the gaming industry. Through their extensive experience and leadership skills, Brendan has demonstrated a dedication to providing high-quality service to customers and mentoring newer colleagues in the workforce.