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Joella Melville has a diverse work experience in the field of communications and healthcare. Joella started as an Account Co-ordinator at Packer Forbes Communications in 2008 and progressed through various roles such as Account Executive, Account Manager, and Senior Account Director. In 2014, they became the Managing Director at Packer Forbes Communications. In 2015, they took on the role of Director at Webbeville Communications and later served as an Interim Chief Operating Officer at Spoonful of Sugar. In 2016, they joined AbbVie as the Senior Brand Communications and Patient Relations Manager. In 2017, they worked as a Senior Consultant at Reynolds-MacKenzie Communications Group. In 2020, Joella joined GCI Health as a Senior Director and then became the Chief Operating Officer at 67health later that year.

Joella Melville obtained a Level 4 Diploma from the Wine & Spirit Education Trust in 2019. In 2016, they completed the Level 3 Award in Wines from the same institution, with a focus on wine. Additionally, Joella obtained the Level 2 Award in Wines and Spirits from the Wine & Spirit Education Trust in 2013. Prior to their wine education, Joella attended the University of Southampton from 2004 to 2007, where they earned a Bachelor of Science (BSc) in Biomedical Sciences, achieving a 2:1 degree classification. Joella completed their secondary education at Invicta Grammar School from 1997 to 2004.