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Kristen Hess has a diverse work experience in marketing, specifically in customer retention and email marketing. Kristen'smost recent position was as the Director of Customer Retention Marketing at 360training, where they started in August 2021. Prior to that, they held the role of Senior Manager of Customer Retention Marketing at the same company from March 2021 to August 2021. Before joining 360training, Kristen worked as an Email Marketing Manager for the company from April 2019 to March 2021. Prior to that, they were an Email Marketing Contractor for 360training from September 2018 to April 2019.

In 2018, Kristen briefly worked at Observint Technologies as an Email & Automation Manager from January 2018 to September 2018. Prior to that, they held the position of Director of Email & Automation at 360training from June 2015 to January 2018.

Kristen's earlier experience includes working as the Director of Marketing for New Horizons Computer Learning Centers / 5Point Enterprises from March 2006 to June 2015. In this role, they were responsible for various marketing activities, including campaign management, lead generation, and measuring campaign effectiveness.

Earlier in their career, Kristen worked as a Marketing Coordinator at K'NEX L.P.G. from 2002 to 2005 and as a Marketing Assistant at AMETEK Pittman Motors from 1993 to 2002.

Overall, Kristen Hess has a strong background in marketing with a focus on customer retention, email marketing, and campaign management.

Kristen Hess obtained their Certified Email Marketing Specialist certification from DigitalMarketer in December 2017. Prior to that, they attended Montgomery County Community College from 1993 to 1995, and North Penn from 1986 to 1989, where they studied Business.