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Claire Holliday is a seasoned professional in the rewards and customer service sector, currently serving as the Manager of Global Rewards at 360insights.com since January 2022. Prior to this role, Claire spent over 14 years at Corporate Rewards UK, progressing from Assistant Campaign Manager to Head of Customer Services, where responsibilities included managing customer service excellence, improving processes, and analyzing departmental data. Earlier career experience includes a role as Sales & Marketing Process Assistant at npower, where Claire developed commercial awareness and intranet materials. Claire holds a BA HONS in Advertising and Marketing from the University of Lincoln and has a solid educational foundation including A Levels in Psychology, Biology, Geography, and English Literature, as well as 9 GCSEs.