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Rita Carvalho is an experienced professional in customer success and marketing, currently serving in a Customer Growth role at 360dialog since May 2022. Previously, Rita held the position of Customer Success Manager specialist at Dito CRM, where responsibilities included developing customer success strategies, supporting sales negotiations, and enhancing product offerings based on customer feedback. Prior experience includes roles at Rock Content, where Rita advanced through various levels of customer success management, and at Take.net as Marketing Manager, focusing on structured marketing strategies and lead generation. Rita's career also features leadership in international relations at Fumsoft and communications roles at Lélio Fabiano e Associados, underscoring a strong foundation in both customer relations and strategic marketing. Rita earned a postgraduate degree in Business Management with an emphasis on Marketing from Fundação Dom Cabral and a degree from UEMG.