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Khiem Nguyen is a Client Success Manager at 360Connect, LLC, with a strong focus on managing a portfolio of over 200 accounts to enhance client satisfaction and drive growth. Previously, Khiem worked at the City of Round Rock as a Library Assistant and Library Associate, collaborating with marketing teams to improve patron engagement and providing technical support. Prior experience includes roles as a Warehouse Technician at Montgomery DME, Instructional Aide at Garden Grove Unified School District and BHH Respite Services, and a Warehouse Administrator/Student Recruit Associate at Biola University. Khiem holds a Bachelor of Arts in Applied Psychology from Biola University, complemented by an Associate of Arts degree from multiple institutions.