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Hermen Vahl currently serves as Service Level Manager at 2WAY since March 2024, following a tenure as Service Delivery Manager at Avit Group from February 2020 to March 2024, where expertise in optimizing network performance was demonstrated. Previous experience includes roles at PinkRoccade Healthcare from February 2009 to February 2020, where management of application services and project leadership were key responsibilities. Prior to that, positions at Getronics PinkRoccade and Provincie Overijssel focused on change management and application consulting. Hermen's educational background includes various certifications in IT service management and project management, including ITIL, ASL, and Prince2, as well as a degree in Bedrijfskundige Informatica from Saxion University of Applied Sciences.