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Jerome Manlapaz currently serves as the Customer Experience Manager at 2GO Group, Inc., focusing on enhancing customer satisfaction and managing product categories through strategic initiatives. Previously held the position of Retail Marketing Manager at 2GO Group, where responsibilities included developing strategies to grow sales and launching the 2GO Mobile App. Prior to this, Jerome worked at Loob Holding as Trade Marketing Manager, implementing strategies for brand awareness and merchandising. Jerome's extensive experience at Jollibee Group of Companies spanned multiple roles, including Trade Marketing Officer and Sales and Marketing Manager, where program design and implementation significantly boosted sales and brand presence. Jerome holds a Bachelor's degree in Hotel and Restaurant Management from Systems Technology Institute.