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Katie Shah has a diverse work experience spanning across various industries. Katie started their career as a Business Management Intern at Northrop Grumman Information Systems in 2008. After that, they worked as a Production Intern at Comcast in 2009. Later, Katie joined the Pac-12 Conference in 2009 as a Manager, where they managed partner activation, planned and produced conference events, and contributed to major media rights negotiations. In 2012, they transitioned to Time Warner Cable as an Associate Project Manager and later became a Marketing & Communications Coordinator. In 2015, Katie joined Charter Communications as a Manager and eventually became a Senior Manager in Marketing & Communications. Currently, since 2023, they are serving as the Director of Marketing at 24 Hour Home Care.

Katie Shah attended the University of California, Berkeley's Haas School of Business, where they pursued a degree in Business Administration. Additionally, they studied Business Administration, Management, and Operations at the Universitat Pompeu Fabra.