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ERICA O. is a seasoned professionals in workers' compensation and safety management, currently serving as the Manager of Workers Compensation & Safety at 24 Hour Home Care since April 2019. In this role, ERICA oversees the management of workers' compensation claims for approximately 12,000 employees, providing strategic input and facilitating communication between various stakeholders. Previous experience includes roles as Workers Compensation Administrator for The Gardens Casino, where ERICA managed claims for two casinos, and as Workers Compensation Analyst at Mount Carmel Health System, where ERICA significantly reduced bad debt loss. Additionally, ERICA held the position of Senior Claims Examiner at Sedgwick, successfully implementing cost-saving strategies and improving efficiency in risk management. ERICA has demonstrated a strong background in claim management, workplace safety, and strategic decision-making throughout a career spanning over 18 years.