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Mark Burkey, MA, CPLP, currently serves as the Instructional Process Manager at 2-10 Home Buyers Warranty, where responsibilities include implementing and supporting process standards and training for internal Contractor Relations and Purchasing employees. Prior experience spans nearly two decades in various roles focused on instructional design and training in companies such as Terumo BCT, AIMCO, and Simpson Property Group, with a strong emphasis on quality management, collaboration for process consistency, and development of engaging training solutions. Mark holds a Master of Professional Studies in Organizational Development, Training, and Learning from the University of Denver, and possesses a foundational education from John Carroll University.