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ERICA H. has a diverse professional background in human resources and customer service, currently serving as a Recruiting Coordinator at 1st Security Bank of Washington since November 2021, after working as a Human Resources Recruiting Assistant from October 2019 to 2021. Prior experience includes roles as a Concierge and Telemarketer for the Alumni Association of Western Washington University from September 2016 to October 2019, as well as a Sales Assistant at American Girl from July 2015 to September 2018. ERICA H. holds a Bachelor of Arts degree in English Language and Literature from Western Washington University, completed in 2019.