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Richard Maguire has a diverse background in the field of customer support and technical management. Starting as a Technical Account Supervisor at C3i, Richard has worked their way up to becoming the Director of Customer Support at 1E. With experience in roles such as Escalation Engineer and SCCM Admin/ Desktop Engineer, Richard has proven their expertise in managing support teams and handling customer escalations effectively. Throughout their career, Richard has demonstrated strong technical skills and a dedication to providing top-notch support to users.