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Shandia Sinclair, CNP, currently serves as a Special Operations Specialist at 180 Medical since October 2022. Prior experience includes holding the position of Operations Manager at Helping Empower Youth (HEY!) from June 2021 to January 2023, where responsibilities involved assisting the executive director in shaping and communicating the organization's goals and values. Shandia also worked as an Audit Analyst at Omnicare, a CVS Health company, from December 2020 to October 2022, during which a key audit report was prepared that identified risks and suggested action plans. Previously, Shandia held positions at CVS Health as a CARE Concierge and at CVS Pharmacy as a Shift Supervisor/Rx, focusing on customer service and issue resolution to enhance customer loyalty. Educational accomplishments include a Bachelor's degree in Human Services, General, from Kennesaw State University and ongoing studies for a Certificate in nonprofit management and social innovation.