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Tauan Longaretti is a skilled Customer Support Engineer at 15Five, specializing in providing technical support through various communication channels and conducting troubleshooting sessions. Previous experience includes a role as Customer Service Manager at New Vision, where technical skills were significantly enhanced, and earlier positions as a Content Creator for a YouTube channel and Customer Service Specialist. Tauan holds a degree in Software Engineering from BloomTech and is currently pursuing a Bachelor of Applied Science in Computer Science at Western Governors University. Educational achievements also include a High School Diploma in Visual and Performing Arts from Arts High School.