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Ian Hillard has extensive experience in facilities management, currently serving as Transition Director at 14forty FM since February 2019, following a role as Account Director. Prior positions include Customer Development Director at Mitie and FM Account Development Director at 14forty. Ian held the Operations Director role at Liverpool John Moores University, overseeing significant service improvements and client management. Previous roles also include Operations Director for Food and Distribution at Servest UK and Project Manager at Carillion PLC, focusing on service delivery models and operational efficiency. Ian's career began with a national focus on cleaning management at Monteray Ltd and Emprise Services, demonstrating strong capabilities in business development, team leadership, and process optimization. Ian holds a degree in NEBOSH.