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Shawn Hiles serves as the Data Center Site Lead at 11:11 Systems in Dallas, Texas, since January 2021, overseeing the design, implementation, and installation of physical assets for cloud-based customers across various platforms, including AWS and Veaam, utilizing vSphere technology. Prior to this role, Shawn worked at Cisco as a Data Center Technician from April 2014 to September 2020, where responsibilities included leading the physical design of data center layouts and managing installation teams to adhere to global standards. Shawn's career began at Dell from October 2011 to April 2014 as a Large Opportunity Sales Rep, focusing on account management for diverse clientele, and earlier experience included a managerial role at Kona Grill. Shawn Hiles holds a Bachelor of Business Administration with a focus on Computer and Information Sciences from Texas State University, earned between 2000 and 2004.