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Rafael Ramirez is an experienced network infrastructure professional currently serving as the Director of Network Infrastructure at 11:11 Systems since March 2023. Previously, Rafael held multiple roles at iland Cloud from June 2019 to March 2023, including Cloud Operations Network Engineer, where responsibilities encompassed optimizing network routing and deploying SD-WAN technologies across numerous locations. Prior experience includes a Senior Network Engineer position at Tokio Marine HCC, IT System Engineer at Alert Logic, and various technical roles for the City of Houston, where Rafael was pivotal in managing network resources and emergency configurations. Rafael's foundational experience as a System Administrator with the United States Marine Corps complements a Bachelor of Business Administration in Management Information Systems and Services obtained from the University of Houston.