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Swati Shah has experience in the hospitality and customer service industries, having worked as a Guest Relations Executive at OYO rooms pvt ltd. Swati then transitioned to the role of Customer Support Associate at Cogent E Services before becoming a Business Development Manager at 1 POINT SYSTEM LLC. Swati holds a Diploma of Education in aviation from Frankfin institute of hospitality aviation and customer service, as well as a Bachelor of Arts degree from Delhi University.