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Dig into Shopify’s changing organizational chart following a 10% layoff wave earlier this week.
Shopify CEO Tobi Lütke blamed outsized expectations that the pandemic’s e-commerce boom would outlast a (relative) return to normalcy. Shopify grew its workforce from about 1,900 people in 2016 to roughly 10,000 by 2021, company filings show.
“It’s now clear that bet didn’t pay off,” Lütke wrote in a memo to staff, reviewed by The Journal. “Ultimately, placing this bet was my call to make and I got this wrong.”
The 16-year-old company also expanded its business beyond hiring. It recently rolled out new features for merchants, including a shopping app and a fulfillment center network. In June and July, it partnered with Twitter and YouTube to allow users to buy from their merchants on the platforms. Shopify also paid about $2.1 billion in cash and stock to buy U.S. order fulfillment business Deliverr earlier this month.
So what’s next for the e-commerce juggernaut? Shopify’s market capitalization now stands at about $40 billion, down from almost $175 billion at the start of 2022. With a discounted valuation and payroll trim, Shopify could be headed toward a takeover by Big Tech – or further layoffs, if e-commerce continues to flounder.
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